FAQ
What types of truck accessories does Trebor Manufacturing offer?
Trebor Manufacturing designs and manufactures a full range of heavy-duty aluminum accessories for semi-trucks and trailers, including:
• Tool boxes: underbody, toplid, cross-frame, step, battery (including “Big Mouth” versions)
• Headache racks: standard, enclosed, logging, closet, hose
• Truck steps & ladders
• Dunnage racks
• Flatbeds & dump bodies
…and much more. All products are engineered for maximum durability and performance.
• Tool boxes: underbody, toplid, cross-frame, step, battery (including “Big Mouth” versions)
• Headache racks: standard, enclosed, logging, closet, hose
• Truck steps & ladders
• Dunnage racks
• Flatbeds & dump bodies
…and much more. All products are engineered for maximum durability and performance.
Can I order a custom aluminum tool box or headache rack?
Absolutely. We specialize in fully customizable aluminum tool boxes and headache racks. You can:
• Choose dimensions, style, and features
• Provide your own sketch or drawing
• Use our interactive online form to design your product to exact specifications
From unique storage solutions to one-of-a-kind headache racks, we’ll build it your way.
• Choose dimensions, style, and features
• Provide your own sketch or drawing
• Use our interactive online form to design your product to exact specifications
From unique storage solutions to one-of-a-kind headache racks, we’ll build it your way.
How long does it take to receive a custom-built product?
We’re known for fast turnaround times. Most custom aluminum truck boxes are manufactured and shipped within 1–2 weeks.
(Lead times may vary depending on order volume and material availability.)
(Lead times may vary depending on order volume and material availability.)
Are Trebor tool boxes rustproof and durable?
Yes — built to last for years. We use:
• Heavy-duty 1/8″ aluminum
• Fully sealed seams and corners to prevent leaks
• 5″ stainless steel hinges and compression handles for long-term performance
This ensures water resistance, rustproofing, and exceptional road durability.
• Heavy-duty 1/8″ aluminum
• Fully sealed seams and corners to prevent leaks
• 5″ stainless steel hinges and compression handles for long-term performance
This ensures water resistance, rustproofing, and exceptional road durability.
Where can I buy Trebor products or become a dealer?
Trebor products are available through 1,000+ dealers across North America.
• Find a dealer near you via our website
• Apply to become a dealer in the “Where to Buy / Become Dealer” section
• Find a dealer near you via our website
• Apply to become a dealer in the “Where to Buy / Become Dealer” section
Does Trebor provide installation kits or accessories?
Yes. For headache racks, we offer U-bolt kits, and every headache rack purchase comes with a free installation set.
For tool boxes, we supply mounting brackets in either aluminum or steel—sold separately so you can choose the material that best fits your needs.
For tool boxes, we supply mounting brackets in either aluminum or steel—sold separately so you can choose the material that best fits your needs.
What materials and standards are used in manufacturing?
All Trebor products are built with:
• 1/8″ heavy-duty aluminum
• Stainless steel hardware for corrosion resistance
• Compression handles for superior sealing
• Precision welding for strength and reliability
Designed to withstand harsh North American road and weather conditions.
• 1/8″ heavy-duty aluminum
• Stainless steel hardware for corrosion resistance
• Compression handles for superior sealing
• Precision welding for strength and reliability
Designed to withstand harsh North American road and weather conditions.
What is the duration and coverage of the warranty?
Trebor Manufacturing warrants all products against defects in materials and workmanship for one year from the date of purchase by the end consumer. The warranty applies when products are properly installed, used under normal conditions, and maintained according to our guidelines.
Any alteration, misuse, accident, improper installation, or lack of maintenance will void the warranty. Coverage is limited to the repair or replacement of defective parts, subject to prior authorization.
For complete details, including limitations, exclusions, and claim procedures, please refer to our Warranty & Return Policy page on our website.
Any alteration, misuse, accident, improper installation, or lack of maintenance will void the warranty. Coverage is limited to the repair or replacement of defective parts, subject to prior authorization.
For complete details, including limitations, exclusions, and claim procedures, please refer to our Warranty & Return Policy page on our website.
What is your return/exchange policy?
Returns are accepted on new, unused, and uninstalled standard products within 6 months of receiving the goods. A 15% restocking fee applies, and a Return Merchandise Authorization (RMA) number is required before shipping any product back.
Custom-made and discontinued products are non-returnable. Shipping costs for returns are the responsibility of the sender, and credit is issued only after inspection and approval of the returned product.
For full details and instructions, please refer to our Warranty & Return Policy page on our website.
Custom-made and discontinued products are non-returnable. Shipping costs for returns are the responsibility of the sender, and credit is issued only after inspection and approval of the returned product.
For full details and instructions, please refer to our Warranty & Return Policy page on our website.
Do you ship to Canada and the United States?
Yes. We ship across Canada and the United States. Our team handles every step of the process to optimize transportation, reduce freight costs, and ensure your order arrives efficiently. We’re here to assist you in finding the best shipping solution for your needs.
What information do I need to provide to ensure proper fitment?
Before ordering, it’s important to know exactly what you want to purchase. You’ll need to measure your truck and confirm the available space for the product you’re interested in.
Once we provide drawings, you are responsible for reviewing them carefully and confirming that there are no interferences or clearance issues on your vehicle. This ensures the product will fit and perform as intended.
Once we provide drawings, you are responsible for reviewing them carefully and confirming that there are no interferences or clearance issues on your vehicle. This ensures the product will fit and perform as intended.
Will I receive a drawing/approval plan for custom products?
Yes. For all custom orders, we provide a detailed drawing for your review and approval before production begins.
It is your responsibility to verify all dimensions and confirm there are no interferences with your truck or equipment. Production lead times start only once we receive your written approval.
It is your responsibility to verify all dimensions and confirm there are no interferences with your truck or equipment. Production lead times start only once we receive your written approval.
Can the locks be keyed alike?
Yes. By default, all tool boxes in the same series are supplied with matching locks (same key code) to make fleet management easier.
If different types of handles are installed on the same order, it’s possible that multiple key types will be required.
If different types of handles are installed on the same order, it’s possible that multiple key types will be required.
Do you offer replacement parts?
Yes. We stock a full range of replacement components for our products, including 5″ stainless steel hinges, gaskets, compression handles, mounting hardware, and other essential parts. Contact our team to order the exact parts you need.
How do you handle shipping damage?
All orders must be inspected upon delivery. Any visible damage must be documented on the delivery receipt and reported immediately to the carrier.
If you arrange your own transportation, you are responsible for any claims with your chosen carrier. For shipments arranged by Trebor Manufacturing, our team will assist you in the claims process according to the carrier’s policies.
For full details, please refer to our Warranty & Return Policy page on our website.
If you arrange your own transportation, you are responsible for any claims with your chosen carrier. For shipments arranged by Trebor Manufacturing, our team will assist you in the claims process according to the carrier’s policies.
For full details, please refer to our Warranty & Return Policy page on our website.
Do you offer rush or expedited production?
Yes. Rush or expedited production is available depending on our current production schedule and capacity. Additional charges may apply. Contact our team to discuss your timeline and options.
What kind of customer support and warranties are available?
We’re committed to 100% customer satisfaction. Our dedicated team can assist with sales, shipping, and technical questions.
Contact us by email at [email protected] or [email protected].
Contact us by email at [email protected] or [email protected].
Where are Trebor Manufacturing products made?
All products are proudly manufactured in Canada, at our Gloucester, Ontario facilities:
• Head office: 1499 Star Top Road, K1B 3W5
• Shipping/receiving: 1394 Star Top Road, K1B 4V7
• Head office: 1499 Star Top Road, K1B 3W5
• Shipping/receiving: 1394 Star Top Road, K1B 4V7